When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
The refund process will take approximately four weeks from the time you ship your product to GXI's warehouse, however, in many cases you will receive a refund more quickly. This time period includes the return transit time (5 to 10 business days), the time to inspect the return (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.
Please make sure you have read and understood our return policy.