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1) General 
GXi respects the privacy of every individual who visits our websites or responds to our contests, or interactive advertisements. This Privacy statement outlines the information GXi will collect and how we will use that information. This Statement will inform you what to do if you do not want your personal information to be shared or divulged when you visit the GXi web site or respond to our advertising. GXi reserves the right to change this policy at any time by posting a new privacy policy at this location, and your continued use of our website indicates your acceptance of such changed terms. 

2) Personally- Identifiable Information 
GXi will not collect any personally-identifiable information about you (that is your name, address, telephone number, or email address) unless you provide it voluntarily and knowingly. 

Positive customer identification allows us to contact the customer and ensure all their needs are met and handled appropriately and accurately. All personal information that we acquire is provided by each individual customer. It is this personal information, given to us by the customer, that allows GXi to provide knowledgeable support by our customer care team. If you do not want your personally identifiable information collected do not submit it to us. If you do submit personally identifiable information, benefits you may receive and ways we will use it, unless stated otherwise are:

  • A Personal Internet Account- You will be identified by GXi every time you log in with your personal customer number so in the future you will save time by not having to submit your information again.
  • Order Status Updates- You will receive order status updates through email notification, including order-confirmation and order-shipped.
  • Updates on Internet Specials- You will receive updates on Internet specials you have requested, and invitations to join our Sweepstakes and giveaways.
  • Personalized, Knowledgeable Customer Care- Our customer care team will be able to assist you promptly and accurately by identifying you and your preferences.
  • We may store and process that information to better understand your needs and how we can improve our product offerings and services.
  • We may use the information to contact you. 
  • We will not give or sell your individual information to any outside company for its use in marketing or solicitation 
  • Will maintain the confidentiality of your personal information, and it will only be used to support your relationship with GXi and its web site. 

Unfortunately, we cannot ensure that all of your private communications and other personally identifiable information will never be disclosed in ways not otherwise described in this Privacy statement. By way of example (without limiting the foregoing), we may be forced to disclose information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. 

We can (and you authorize us to) disclose any information about you to law enforcement or other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us to legal liability. Therefore, although we will protect your privacy as described in this Privacy Policy, we do not promise, and you should not expect, that all your personally identifiable information or private communications will remain private. 

3) Nonpersonally Identifiable Information Collected Automatically 
In some cases, we may collect information about you that is not personally identifiable. Examples of this type of information include the Internet browser you a using, the type of operating system, and the domain name of the web site which linked you to our site. When you view one of our websites, we may store information from time to time on your computer. These "Cookies" allow us to tailor a web site or advertisement to better match your interests and preferences. With most Internet Browsers you can block, receive a warning or erase all "Cookies" from your hard drive. 

Please refer to your browser instructions or help screen to learn more about these functions. We also collect an IP address from all visitors to our website. An IP address is a number that is automatically assigned to your computer when you use the Internet. We use IP addresses to help diagnose problems with our server, administer our website, analyze trends, track users' movement, gather broad demographic information for aggregate use in order for us to improve the site, and deliver customized, personalized content. IP addresses are also not linked to personally identifiable information. 

4) Opting Out of Receiving Communications from Us 
GXi may send you communications regarding its services, its websites or otherwise. GXi provides you the opportunity to opt-out of receiving such communications by indicating your desire to opt-out. If you would like to opt out of receiving communications from us please email us at

5) Correcting or Updating Information 
Upon your request, we will also remove any other personally identifying information we may retain from our databases. To make any such changes or requests, please email us at Additional residual information may remain in our archives and records, but this information will not be used for any commercial purpose. We reserve the right to maintain information on users who have violated our Terms of Use or who have had their access to our website blocked. 

6) Security 
GXi protects your information by placing it on a secure portion of our website that is only accessible by certain qualified employees of GXi. Unfortunately, however, no data transmission over the Internet is 100% secure. While we strive to protect your information, we cannot ensure or warrant the security of such information. 

7) Other Web Sites 
GXi websites contains links to other web sites. Please note that when you click on one of these links, you are entering another web site for which GXi has no responsibility. We encourage you to read the privacy statements on all such sites as their policies may be different than ours. Also, you may have entered this website from an unrelated third party website. Likewise, GXi has no responsibility for such third party websites and you should review their privacy statements. 

8) Online Policy Only 
This online privacy policy applies only to information collected through our website and not to information collected offline. 

9) Terms and Conditions 
Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website. 

10) Contacting GXi Outdoor Power 
We welcome your questions, comments, and concerns about this Privacy statement, the practices of this web site, or your dealings with this website. Please contact us regarding any Privacy Policy matter at with the subject 'Privacy Policy'.

Toll Free: 1-800-393-0668

GXi Outdoor Power, LLC 
7868 US Bus. Highway 70 Ste. C 
Clayton, NC 27520 

11) Your consent 
By using our site, you consent to our privacy policy.