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FAQ
FAQ
| Symptom | Cause | Solution |
| Output pressure varies high and low. | Not enough inlet water supply. | Turn water on full force. Check garden hose for kinks, leaks or blockage. |
| Pump is sucking air. | Check that hoses and fittings are air tight. Turn off machine. Purge pump by squeezing trigger gun until a steady flow of water emerges through the nozzle. | |
| Water inlet filter is clogged. | Remove filter and rinse out in warm water. | |
| Discharge nozzle is obstructed. | Blow out or remove debris with a fine needle. | |
| Calcified gun, hose or spray wand. | Run distilled vinegar through detergent suction tube. | |
| No detergent. | Detergent suction tube not properly connected to the machine. | Check connection. |
| Detergent is too thick. | Dilute detergent, for best results use recommended detergent. | |
| Filter on detergent suction tube is clogged. | Run warm water through filter to remove debris. | |
| Damaged or clogged detergent suction tube. | Remove obstruction or replace detergent suction tube. | |
| Spray wand is in high pressure position. | Turn spray wand tip to low pressure position. | |
| Discharge nozzle is obstructed. | Blow out or remove | |
| Garden hose connection leaks. | Loose fittings. | Tighten fittings. |
| Missing/worn rubber washer. | Insert new washer. | |
| Spray wand, or extension, or nozzle leaks. | Spray nozzle not properly attached. | Insert the spray nozzle into the trigger Carefully press in against the spring tension and twist into the locked position. |
| Broken o-ring or plastic insert. | Call Customer Support | |
| Pump is noisy. | Pump is sucking air. | Check that hoses and fittings are air tight. Turn off machine and purge pump by squeezing trigger gun until a steady flow of water emerges through the nozzle. |
| Water leaks from pump (up to 10 drops per minute is permissible). | Loose fittings. | Check that hoses and fittings are air tight. Turn off machine and purge pump by squeezing trigger gun until a steady flow of water emerges through the nozzle. |
| Spray wand, or extension, or nozzle leaks. | Spray nozzle not properly attached. | Insert the spray nozzle into the trigger Carefully press in against the spring tension and twist into the locked position. |
| Water seals are damaged or worn. | Call Customer Support | |
| Pump is noisy. | Pump is sucking air. | Check that hoses and fittings are air tight. Turn off machine and purge pump by squeezing trigger gun until a steady flow of water emerges through the nozzle. |
| Oil Drips | Oil seals are damaged or worn. | Call Customer Support |
| Motor buzzes but fails to run. | Supply voltage below minimum. | Verify that only the pressure washer is running on this circuit. |
| System has residual pressure. | Turn unit “OFF”, squeeze trigger on spray want to release pressure, then turn unit “ON”. | |
| Voltage loss due to extension cord. | Do not use extension cord with this unit—plug directly into power outlet. | |
| Pressure washer not used for long periods | Call Customer Service. | |