Easy Warranty Exchange Program | Become A Service Center
When returning, DO NOT send all accessories. Send gun and pressure washer ONLY.
RETURN
OPTION #1 - CONSUMER RETURN
US CONSUMERS
Ship your pressure
washer, a
description of the defect,
and a copy of your receipt
to:
GXi Outdoor Power
7868 US Hwy 70 Business,
Suite C
Clayton, NC 27520
Reference: RMA EPW01
Click HERE for return form
and full instructions.
CANADIAN CONSUMERS
Ship your pressure washer, a
description of the defect,
and a copy of your receipt
to:
GXi Outdoor Power c/o
SNG Logistics
106 Main Street
Glencoe, Ontario CAN
N0L 1M0
Reference: RMA EPW01
Click HERE for return form
and full instructions.
RETURN OPTION #2 - ADVANCED EXCHANGE
For Advanced Exchange, simply place a $100 DEPOSIT online and GXI will promptly send you a new pressure washer and a box to send your defective pressure washer back to us. This is ONLY a deposit. There is no cost to you if the pressure washer is found to be defective. If there is no manufacturing defect found, you will be charged $45 for Shipping & Handling. Choose your model below to begin:
For all other products contact us at [1] 919-550-3259