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LIMITED WARRANTY & SERVICE |
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View our Warranty Return Policy HereTO QUALIFY FOR THIS LIMITED WARRANTY:The product must be purchased in the United States from a retailer authorized by GXi International, LLC to sell this product. This warranty applies only to the first retail purchaser / owner during the applicable warranty time period. Warranty Length: 1 year parts, 90 days labor GXi International will repair this product, free of charge in the USA in the event of defect in materials or workmanship as follows: GXi will provide replacement parts without charge for one (1) year from the date of original retail purchase. Certain parts are excluded from this warranty. GXi will provide the labor without charge for a period of ninety (90) days from the date of original purchase. A purchase receipt or other proof of original retail purchase is required together with the product to obtain service under this warranty. This warranty is void if serial numbers are altered, replaced, or missing. To locate your nearest authorized service center, warranty and parts, or for general customer service, please call 919-585-6435.WHAT ACCESS HD WILL REPAIR OR REPLACE UNDER WARRANTY: Access HD will repair or replace, at its option, any part that is proven to be defective in material or workmanship under normal use during the applicable warranty time period subject to the exclusions stated herein. This warranty is void if the owner fails to follow the prescribed maintenance, installation and operating procedures described in this manual. Access HD has the right to recover warranty administration costs from the owner if the root cause of the malfunction was found to be other than defective material or workmanship. In particular, this warranty does not cover: damage caused by not following the prescribed warnings and operating practices; physical damage due to shipping or handling or storage. Anything replaced under warranty becomes the property of Access HD. Parts replaced under warranty will be considered as part of the original product and any warranty on those parts will expire coincident with the original product warranty. EXCLUSIONS:THIS WARRANTY DOES NOT EXTEND TO PARTS AFFECTED OR DAMAGED BY ACCIDENT AND/OR COLLISION, DAMAGE DURING SHIPPING, FLOOD, FIRE, LIGHTING OR OTHER ACTS OF GOD, NORMAL WEAR, USE IN AN APPLICATION FOR WHICH THE PRODUCT WAS NOT DESIGNED OR ANY OTHER MISUSE, NEGLECT, INCORPORATION OR USE OF UNSUITABLE ATTACHMENTS OR PARTS, UNAUTHORIZED ALTERATION, OR ANY CAUSES OTHER THAN DEFECTS IN MATERIAL OR WORKMANSHIP OF THE PRODUCT. BATTERIES ARE EXCLUDED FROM THIS WARRANTY. DISCLAIMER OF CONSEQUENTIAL DAMAGE AND LIMITATION OF IMPLIED WARRANTIES:ACCESS HD / GXI INTERNATIONAL DISCLAIMS ANY RESPONSIBILITY FOR LOSS OF TIME OR USE OF THE PRODUCT, TRANSPORTATION, COMMERCIAL LOSS, OR ANY OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGE. ANY IMPLIED WARRANTIES ARE LIMITED TO THE DURATION OF THIS WRITTEN LIMITED WARRANTY.
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